Cancellation & Refund of Order
* If the Order is cancelled before Dispatch, full Refund shall be initiated; except in cases of Customised Orders wherein only wherein 25% amount shall be retained as Processing charges.
* For all orders cancelled after despatch of product, 50% amount shall be refunded after the parcel is returned back to us in proper condition.
* For Orders which are not accepted by the Recipient for any particular reason and thereby returned to ZOROY, no 50% Refund shall be provided once we receive an email at firstname.lastname@example.org requesting the same.
* For any order which has reached in Damaged condition, please send the pictures of the same to email@example.com. We shall revert back with the shipping details so that you can send us the parcel back. Once we examine the product condition, you can either Cancel he order or get a fresh piece re sent.
* Refund will are processed within 10 working days from the day we confirm your refund value.